Ensure your website stays fully functional with support from Kee Digital Media. We can provide proactive, round-the-clock website support and maintenance to ensure your website is secure, up-to-date, fully functional and always available.
Technology breaks – that’s just a fact of life in today’s world. We’re here to ensure that when that happens, we’re in position to fix it as quickly as possible. We’ll also prevent what we can, protecting your website from hacks, threats and errors.
Your website is your shopfront and when it goes down, your customers can’t find you – or buy from you!
With 99.9% uptime and real-time uptime monitoring, we’ll keep your website running to give you the peace of mind that you need. We’ll also monitor webforms and telephone integrations, ensuring that your customers can always contact you.
Based in the UK, we’re on the end of the phone should things go wrong, but we also monitor things in real time ensuring we respond to threats before they arise.
Our team can provide front-end (the bit customers see), back-end (the bit that makes the website work) and server-side support to ensure a comprehensive, 360-degree, 24/7 support service.
We provide a comprehensive suite of web services from Design, to build, to SEO, to support. If you are looking to outsource the management and growth of your website, contact us today.
Website management involves monitoring the technology your site is built on to ensure it’s secure, up-to-date, functional, accessible and, if things go catastrophically wrong, capable of being restored.
A website is comprised of several different components, each requiring different skills and attention to guard against different threats. Not all of these threats are malicious – sometimes things just break on the internet, usually at the worst possible time!
Sometimes a plug-in will become unusable and need updated or replaced. Sometimes, that very update will cause an exception with a completely different plugin! Sometimes a minor aesthetic change can cause wholly unpredictable effects across the whole site. Less frequently, security exceptions can give opportunities to hackers.
On top of this, there are issues of site speed and size which affect where you sit in Google’s rankings.
We can help with all of the above and more, ensuring your website is always up, always working and always lightning fast!
We monitor website availability in real time, and guarantee 99.9% uptime, with a fix within 1 hour if issues occur. With Kee Digital Media you can rest assured that your website is up, available and working for you.
Sometimes things do go catastrophically wrong. A crucial file might be inadvertently deleted, or the server room might flood! When that does happen, we ensure that your website can be restored from a secure backup within minutes.
Noticed something isn’t working? Need something added or updated at short notice? Our support team are on hand to deliver the support you need, when you need it.
In a fast-moving business you need to change your website often. New promotion going out? New hires coming in? Breaking news to capitalise on? We can provide swift updates to content and design to keep you ahead of your competitors.